Research, Development and Evaluation Commission-Duties-1999 Hotline Management Division

Jump to the content zone at the center

Hot Keywords

Search Search

Advanced Search

:::

1999 Hotline Management Division

Coordinate operating standard and management of 1999 call center.

The management of the 1999 call center and visually impaired division.
Static analysis of call center KPIs.
Satisfaction surveys.
Supervise and revise call center service procedures.
Management and maintenance of call center assets.

:::

Announcement
News
Contact Information
Contact Information
About Us
Mission
Policy
Duties
Organization
Officials
Services
FAQ
Public Services

Footer Link

Privacy & Security Policy
Declaration regarding Open Access to Government Data Online

Last Updated

2025-07-15

Best viewed with IE 5.0 or higher with 800 x 600 resolution.
Copyright Research, Development and Evaluation Commission (RDEC) of Taipei City Government. All rights reserved.
11F South-East Area No.1, City Hall Rd., Taipei, 11008, Taiwan, R.O.C. For callers in Taipei City, please dial 1999 for the Citizen Hotline.
For callers outside of Taipei City, please dial 886-2-2728-7783.