Research, Development and Evaluation Commission

Taipei City Government has been conducting a public governance survey with reference to related articles and indicators since October 2016. The survey is intended to understand citizens’ opinions about the administrative efficiency and effectiveness. It consists of 15 indicators, such as government effectiveness, responsiveness and citizen involvement, administrative philosophy, etc. 
The latest survey, conducted by the Research, Development and Evaluation Commission in March 2018, finds that more than 60% of the respondents approve TCG’s performance on 5 of the indicators. The highest approval rating, both exceeding 66%, go to “efficient execution” and “abide by the law.” For some indicators such as “clear direction,” “strong emphasis on industrial development” and “consistency in decision making,” responses are relatively discrepant. Noting that disagreement (49%) is higher than agreement (42%) for “consistency in decision making.”  
Regarding the overall opinion of Taipei City, 48% of the respondents feel the city is making progress, while 30% feel the opposite; 64% are proud to be part of Taipei City, and 22% are not. On being asked to grade the performance of the city administration team, the average score the respondents give is 66 on the 0-100 scale where the passing score is 60.      
The survey is based on telephone interviews conducted in the evenings of March 27-30, 2018, interviewing 1,123 people residing in Taipei and aged 18 or older. The telephone numbers are randomly selected from residential numbers in Taipei City. The margin of sampling error is ±2.92% with a 95% confidence level.