Research, Development and Evaluation Commission

Standing out among 168 participating government agencies nationwide, the Taipei Public Library earned the 8th Government Service Quality Awards, which is established by the Executive Yuan to recognize and promote outstanding government services in the country.
Taipei Public Library has been implementing quality management throughout all branches for years. In addition, it has been committed to simplify procedures and provide online and innovative services for readers, such as the book returning services at convenient stores, online library card application, floating collections etc. It also collaborates with schools and government agencies to open intelligent libraries and the FastBook (automatic book stops), and hold activities on campus to encourage reading. It hopes to provide Taipei residents comprehensive library and information services.
Disadvantaged groups’ needs are also well taken care of. Such arrangements or facilities include the branch for the visually impaired and blind, the Multicultural Information Center for New Immigrants, the Model Learning Center for Active Senior Citizens, etc. Furthermore, Taipei Public Library brings reading into communities, intending to make its quality services available and accessible everywhere and anytime to all Taipei residents.
The Research, Development and Evaluation Commission, Taipei City Government, indicates that the excellent innovative services of Taipei Public Library fulfills the core objectives of the Government Service Quality Awards -“continuously promoting excellent services to the public” and “encouraging agencies to provide innovative integration services.” Taipei Public Library will continue to make efforts to realizing its vision of “Enhance Reading Capability to Create Urban Competitiveness,” and work closely with other offices of Taipei City Government to make Taipei a livable and sustainable city.