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Taipei City’s Roads Quality Remains Satisfied Rate to 64%

64% are Satisfied With the Overall Road Quality 
The poll results show that 64% of the poll respondents were satisfied and 30% were dissatisfied with the overall roads quality of Taipei, which shows a comparable survey. Regarding if there’s any repeat excavation near the residence: 74% of residents said it’s almost never happened, and half of the respondents feel the repeat excavation engineering is getting better. Compared with the three previous investigations, the resulting trend is relatively flat. The poll results show that the public has a positive reaction and evaluation regarding the Taipei City Government's improvement of road quality.

The Pandemic Affects Public Choice of Transportation
According to Metro Taipei, the volume of the metro has fallen sharply since Taiwan raise the epidemic alert to level 3 in May. Despite the volume having gradually recovered due to the slowdown of the epidemic, it is still about 14% lower than the same period last year, based on the date of November. It shows the impact of the epidemic on the public's choice of transportation behavior.

Higher in Younger Prefer Using Simple Petition System 
When it comes to the city petition system, 66% prefer to use the 1999(Taipei Citizens Home Hotline) while 19% prefer using HELLO TAIPEI.  In line with those who prefer a single petition system, the younger the age, the higher the proportion. Under the condition without providing hints and multiple options, 719 poll respondents who do not want to use Taipei City Simple Petition System, HELLO TAIPEI, were mainly because it was more convenient to call directly (55%), did not know this service (27%), and did not use the Internet (21%) and want to interact with service personnel (14%). 209 people who do not want to use the 1999 hotline mainly because of the convenience of Internet operation (57%) and trouble making calls ( 30%), the written expression is relatively comprehensive (15%).

Opinion Poll Background Information
This research was conducted during the evenings from November 22th to 25th  in 2021, respondents were randomly selected and reached on residential landlines numbers registered in Taipei City. The landline numbers are selected by changing and randomizing the last two digits of the number. Overall, 1,089 Taipei citizens over the age of 18 were successfully interviewed, while 1,023 rejected the interview; and under a 95% confidence interval, the margin of sampling errors is under ±2.97%.