Research, Development and Evaluation Commission

According to the July 2023 poll conducted by the Research, Development and Evaluation Commission of Taipei City Government (RDEC), 57% of respondents are  satisfied with Mayor Chiang Wan-an's performance  , while 22% are not, and 21% provide no response .  As for the satisfaction for department heads (Mayor Chiang’s administration) also stood at 57%, with 23% expressing dissatisfaction and 21% providing no response.

Among the four public polls conducted by the Taipei City Government RDEC since Mayor Chiang took office, the satisfaction rates were 39%, 43%, and 51% respectively. This latest survey represents a 6 percentage points increase from the previous one conducted in April, 2023 , bringing the satisfaction rate to 57%. As the city administration continues its trajectory, the proportion of respondents with no response regarding governance performance has decreased from 51% in the first survey to 21% after six months in office. (Mayor Chiang's Satisfaction Trend Chart)

Reviewing among various aspects of governance, all items received positive ratings higher than negative ones. The satisfaction level of “public safety”, “healthcare”, “environmental protection”, “public securityand firefighting”, as well as social welfare, are between 70% to 78%. ”City festival”, “cultural events", “education”, and “sports promoting ” are ranged from 60% to 65%, while transportation satisfaction stands at 50%. And ”economic development” satisfaction is at 47%. 

The “administrative efficiency” and “quality of life in Taipei City” are also acknowledged and affirmed by the majority of citizens. 68% are satisfied with the city government's administrative efficiency, and 80% are satisfied with the quality of life in Taipei City.

Furthermore, when asked about the most pressing issues in Taipei City without specific options provided, “traffic congestion” (24%), “pedestrian safety” (9%), “urban renewal” (9%), “parking issues” (9%), and “housing prices” (8%) are the top five concerns. “Economic development”, “urban maintenance”, “care for the elderly”, “law enforcement and security”, ” road system planning”, and “traffic violation enforcement” receive 5% to 6% responses.

Currently, the trial modification of three train cars on the Wenhu Line of the Taipei Metro involves removing middle seats and luggage racks in the second and third compartments, adding horizontal handrails and overhead rings, while retaining priority seating at both ends. In this survey, 47% are aware of this initiative, while 53% are not. Furthermore, 71% support this practice by the Taipei Metro, while 19% do not.

Concordant Outsourced Poll Results, Similar to Municipal Government Findings

In July, a satisfaction survey of municipal governanceis simultaneously commissioned to True Opinion Research Corporation Limited. The survey is conducted via telephone with the same questionnaire and sampling method during the same period.. 52% of respondents are satisfied with Mayor Chiang Wan-an's performance, 24% dissatisfacted, and 24% have no response. Furthermore, 49% are satisfied with the department heads  (Mayor Chiang’s administration), while 25% dissatisfacted, and 25% have no response. Overall, the findings regarding awareness or approval of the Wenhu Line issue and the satisfaction levels with various governance aspects are within a 5 percentage points difference compared to the RDEC results.

Opinion poll methodology

The July 2023 poll on Taipei City's municipal issues was conducted by the Taipei City Government RDEC from July 3rd to 7th in the evenings. It successfully reached 1,073 Taipei citizens aged 20 and above, with 2,294 refusals (including respondents who hung up after hearing the introduction). With a confidence level of 95%, the sampling error is within plus or minus 2.99 percentage points. True Opinion Research Corporation Limited interviewed 1,069 Taipei citizens aged 20 and above, with 1,660 refusals. With a confidence level of 95%, the sampling error is within plus or minus 3.00 percentage points. The surveys were conducted using landline phone numbers in Taipei City as the basis, with a random selection of the last two digits of phone numbers. The sample was weighted based on gender, age, education level, and household registration. This data is processed with variables such as gender, age,  registered domicile , and education being weighted, and when presenting percentage distributions, the first decimal place is rounded up or down to the nearest whole number. It's possible that the sum of percentages for each option may be slightly above or below 100%. For more detailed in, please refer to the original frequency distribution data.