Research, Development and Evaluation Commission

Taipei City Government has been running a public governance survey since October 2016 in order to know how citizens feel about the government’s efficiency. Referenced to several public governance-related indicators and documents, the survey consists of 14 indicators such as “administrative efficiency and effectiveness,” “responsiveness and citizen participation,” “governing philosophy,” etc. 
The most recent survey result shows that the approval rating for 5 of the 14 indicators is higher than 60%. The highest, 66%, goes to “absence of corruption” and “regulatory enforcement.” Some of the indicators, such as “clear governance direction,” “emphasis on industrial development” and “policy consistency” show wider variation in citizen opinions. Particularly the opinions on “policy consistency,” disagreement (51%) is significantly higher than agreement (36%).  
    The survey also ask how citizens feel about Taipei in general. 53% of the respondents think the city is making progress, while 25% feel the opposite. 66% are proud to be a Taipei citizen, but 19% do not consider it is honorable. In addition, the average score is 65 for the question asking to rate city staff’ performance with 60 as the passing score.
The poll was conducted in the evenings of October 31 through November 3, 2017. The results are based on the telephone interviews with a sample of 1,172 adults, living in Taipei and aged 18 and older. The telephone numbers are randomly selected from residential numbers in Taipei City. The margin of sampling error is ±2.86% with 95% confidence.